As Zeki Mensucat San. ve Tic. A.Ş.;
Our Vision: We aim to be a globally recognized and preferred brand in the textile industry with excellent quality and customer satisfaction. To achieve this goal, we adopt a continuous improvement and growth-oriented approach while maintaining the highest level of quality.
Our Mission: We continuously make improvements to meet and exceed our customers’ expectations by providing them with high-quality yarn products. Implementing effective human resource management to maintain quality at every stage and leading the industry with an innovative mindset and a sustainable perspective form the foundation of our business.
Our Quality Policy:
Customer Satisfaction: Ensuring and maintaining customer satisfaction is our top priority. We strive to understand our customers’ needs, listen to them, and respond to their requests in the best possible way. In this context, we evaluate customer feedback and continuously improve our products, services, and processes.
Quality Management: By adopting the ISO 9001:2015 Quality Management Standard, we monitor, measure, and improve our quality processes within a defined framework. We meticulously implement quality standards. Each of our employees contributes to quality management and bears the responsibility of maintaining quality.
Product Quality: We produce high-standard polyester yarn products using the highest quality "virgin" and "recycled" raw materials sourced from certified manufacturers. We strictly implement quality control during production stages and guarantee full compliance with our product quality standards.
Continuous Improvement: We continuously review our business processes. We commit to evaluating opportunities for continuous improvement to make these processes more efficient, effective, and sustainable. We allocate resources for the training and development of our employees and aim to be an organization open to innovative ideas and solutions.
This policy is a fundamental document that guides the quality management and business processes of Zeki Mensucat San. ve Tic. A.Ş. All our employees make an effort to adopt this policy as a guide in their professional lives. By working together to maintain and continuously improve quality, we believe we will achieve our goal of enhancing customer satisfaction.
